Scoring Setup

Define the likelihood levels, impact levels, and risk categories used to score risks.

  2 minute read  

Before you can score risks, set up the scales you will use to rate likelihood and impact, and the categories that classify your risks. The risk score is calculated by multiplying the numeric weight of the selected likelihood level by the numeric weight of the selected impact level.

Likelihood levels

Likelihood levels define how probable a risk is to occur. Each level has a numeric weight that feeds into the risk score calculation.

To set up likelihood levels

  1. On the Risk Management Setup page, choose Likelihood Levels. Alternatively, choose the 🔎 icon, enter Likelihood Levels, and then choose the related link.
  2. For each level, fill in the following fields:
    • Code — a short identifier for the level (for example, L1, L2, L3, or RARE, POSSIBLE, LIKELY).
    • Description — the label shown when scoring a risk (for example, Rare, Possible, Likely).
    • Numeric Weight — the value used in the score calculation. Higher weights indicate higher likelihood.
  3. Close the page when done.

Levels are displayed in ascending Numeric Weight order on list pages and lookups.

Impact levels

Impact levels define how severe the consequences would be if a risk occurs.

To set up impact levels

  1. On the Risk Management Setup page, choose Impact Levels. Alternatively, choose the 🔎 icon, enter Impact Levels, and then choose the related link.
  2. For each level, fill in the following fields:
    • Code — a short identifier (for example, I1, I2, I3, or MINOR, MODERATE, MAJOR).
    • Description — the label shown when scoring a risk (for example, Minor, Moderate, Major).
    • Numeric Weight — the value used in the score calculation. Higher weights indicate greater impact.
  3. Close the page when done.

Impact levels are also displayed in ascending Numeric Weight order.

Risk categories

Risk categories classify risks by type. Assigning a category makes it easier to filter and report across the risk register.

To set up risk categories

  1. On the Risk Management Setup page, choose Risk Categories. Alternatively, choose the 🔎 icon, enter Risk Categories, and then choose the related link.
  2. For each category, enter a Code and a Description.
  3. Close the page when done.