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Setup and Configuration

Learn about the setup required before you start using Risk Management.

Before you start registering risks, configure the scoring model and review settings that drive the app. Setup is a one-time task, though you can adjust it as your risk framework evolves.

This section covers:

When the setup is complete, you can move on to creating risks and managing your risk portfolio.

1 - Risk Management Assisted Setup

Use the guided wizard to configure Risk Management for a new company in a few steps.

The Risk Management Assisted Setup wizard walks you through the minimum configuration needed to start using Risk Management: number series, a likelihood/impact scale, risk score zones, risk categories, and starter risk templates. It’s the fastest way to get a new company ready to score risks, and it’s safe to re-run later if you want to review or adjust the configuration.

When to use it

Run the wizard when:

  • You’re setting up Risk Management in a new company and haven’t configured any of the setup pages yet.
  • You want a recommended scale and score zones instead of building them field by field.
  • You want to review your existing configuration and optionally replace it with a recommended preset.

To run the Assisted Setup wizard

Do one of the following:

  • On the Risk Management Setup page, choose Set up Risk Management.
  • Choose the 🔎 icon, enter Assisted Setup, choose the related link, and then select Set up Risk Management from the Getting Started group.

The wizard opens and guides you through the following steps.

Numbering

Set Risk Nos. and Template Risk Nos. — the number series used for live risks and template risks. Both fields come pre-filled with recommended series (RISK and RISKTMPL); a series is only created when you choose Finish, so nothing is written yet. If a series already exists, it’s kept unless you deliberately choose a different one. You’ll be asked to confirm before it’s replaced.

Both fields are required. You can’t move past this step with either one blank.

Risk scale

Choose a Scale: 3 Levels, 5 Levels, 7 Levels, or Custom. Choosing 3, 5, or 7 replaces the Likelihood and Impact Level lists on the next two steps with a matching recommended set. Choosing Custom leaves the lists as they are so you can build your own.

Likelihood Levels and Impact Levels

Review or edit the recommended Code, Description, and Numeric Weight for each level, or enter your own if you chose Custom. At least one level is required in each list, and Numeric Weight must be unique and greater than zero within each list. The wizard blocks Next with a specific error if either condition isn’t met.

See Scoring Setup for what these fields mean.

Risk Score Zones

Review or edit the recommended score zones, or choose Use recommended zones to apply the set that matches your selected scale. Together, the zones must cover every possible score with no gaps or overlaps, and each zone needs a Display Style and a Review Interval greater than zero. The wizard checks this before letting you continue and identifies the exact score or the two conflicting zones if something’s missing.

See Risk Score Zones for what these fields mean.

Risk Categories

Review or edit the list, or choose Use recommended categories to add the starter set: Financial, Schedule, Resource, Operational, Compliance, and Security. At least one category is required.

Starter Template Sets

Choose which starter Risk Template Sets to create: General Project Risks, General Customer Risks, General Vendor Risks, General Item Risks, and General Resource Risks. All five are selected by default. Each set’s risks are created as templates only, no live risks are added to your risk register.

See Risk Templates for how to use these sets afterward.

Finish

The final step summarizes everything you’ve configured. Choose Finish to apply it. The wizard validates the whole configuration one more time and, if everything checks out, creates any missing number series and writes the levels, zones, categories, and selected template sets in one operation. If validation fails, nothing is saved and you stay on the wizard to fix it.

After Finish, use the links on the page to jump to Risk Management Setup, the Risk List, or Risk Templates.

Overdue risk review and mitigation action email reminders aren’t part of this wizard. You can configure them afterward from Risk Management Setup. See Reminders.

Reopening the wizard

You can run the wizard again at any time from Risk Management Setup. It loads your current numbering, levels, zones, and categories into the same steps, so you can review them or replace them with a recommended preset.

Cancelling

If you close the wizard before choosing Finish and setup isn’t already complete, you’re asked to confirm. Closing without finishing discards everything you entered and makes no changes to your configuration.

2 - Risk Management Setup

Configure the core settings for Pryme Risk Management.

The Risk Management Setup page holds the core configuration for Pryme Risk Management. Open this page and complete the required settings before you register your first risk.

Open Risk Management Setup

Choose the 🔎 icon, enter Risk Management Setup, and then choose the related link.

Settings

Configure the fields on the setup page:

General

  • Risk Nos. — the number series used to assign numbers to risks.
  • Template Risk Nos. — the number series used to assign numbers to risk templates. Must be a different series than Risk Nos..

Reminders

  • Send Overdue Risk Review Reminders — turns on automatic emails to risk owners when a risk passes its Next Review Date.
  • Send Overdue Mitigation Action Reminders — turns on automatic emails to action owners when a mitigation action line passes its Due Date.

Turning either setting on schedules a recurring job queue entry that sends the reminders; turning it off cancels that job queue entry.

The following actions on the Risk Management Setup page open the other lists used to configure Risk Management:

  • Likelihood Levels and Impact Levels — the scales used to score risks. See Scoring Setup.
  • Risk Categories — classifies risks by type. See Scoring Setup.
  • Risk Score Zones — score ranges, review intervals, and matrix colors. See Risk Score Zones.
  • Mitigation Actions — the reusable catalog of action types used on risk mitigation action lines. See Mitigation Actions.
  • Risk Templates (under Templates) — predefined risks you can reuse when creating new risks for a related record.
  • Risk Template Sets (under Templates) — named sets of risk templates that seed a full set of risks and mitigation actions for a related record in one action.

Sending reminders manually

Under Reminders, two actions let you send reminder emails immediately instead of waiting for the scheduled job queue entry:

  • Send Overdue Risk Review Reminders
  • Send Overdue Mitigation Action Reminders

Each action requires the matching Send Overdue... setting to be turned on.

3 - Scoring Setup

Define the likelihood levels, impact levels, and risk categories used to score risks.

Before you can score risks, set up the scales you will use to rate likelihood and impact, and the categories that classify your risks. The risk score is calculated by multiplying the numeric weight of the selected likelihood level by the numeric weight of the selected impact level.

Likelihood levels

Likelihood levels define how probable a risk is to occur. Each level has a numeric weight that feeds into the risk score calculation.

To set up likelihood levels

  1. On the Risk Management Setup page, choose Likelihood Levels. Alternatively, choose the 🔎 icon, enter Likelihood Levels, and then choose the related link.
  2. For each level, fill in the following fields:
    • Code — a short identifier for the level (for example, L1, L2, L3, or RARE, POSSIBLE, LIKELY).
    • Description — the label shown when scoring a risk (for example, Rare, Possible, Likely).
    • Numeric Weight — the value used in the score calculation. Higher weights indicate higher likelihood.
  3. Close the page when done.

Levels are displayed in ascending Numeric Weight order on list pages and lookups.

Impact levels

Impact levels define how severe the consequences would be if a risk occurs.

To set up impact levels

  1. On the Risk Management Setup page, choose Impact Levels. Alternatively, choose the 🔎 icon, enter Impact Levels, and then choose the related link.
  2. For each level, fill in the following fields:
    • Code — a short identifier (for example, I1, I2, I3, or MINOR, MODERATE, MAJOR).
    • Description — the label shown when scoring a risk (for example, Minor, Moderate, Major).
    • Numeric Weight — the value used in the score calculation. Higher weights indicate greater impact.
  3. Close the page when done.

Impact levels are also displayed in ascending Numeric Weight order.

Risk categories

Risk categories classify risks by type. Assigning a category makes it easier to filter and report across the risk register.

To set up risk categories

  1. On the Risk Management Setup page, choose Risk Categories. Alternatively, choose the 🔎 icon, enter Risk Categories, and then choose the related link.
  2. For each category, enter a Code and a Description.
  3. Close the page when done.

4 - Risk Score Zones

Define score thresholds, zone labels, and review frequencies for risk monitoring.

Risk score zones group risks by score range and determine how often risks in each zone must be reviewed. When a risk’s likelihood and impact are set, the app assigns it to a zone automatically based on the calculated score.

How zones work

The risk score is the product of the likelihood numeric weight and the impact numeric weight. Zones define the score ranges that correspond to each risk level, for example, scores 1–6 map to Low, 7–14 to Medium, 15–25 to High.

Each zone has a review interval. Risks in a higher zone are typically reviewed more frequently than risks in a lower zone.

To set up risk score zones

  1. On the Risk Management Setup page, choose Risk Score Zones. Alternatively, choose the 🔎 icon, enter Risk Score Zones, and then choose the related link.
  2. For each zone, fill in the following fields:
    • Code — a short identifier (for example, LOW, MED, HIGH).
    • Description — the label shown on the risk and matrix (for example, Low, Medium, High).
    • Min. Score — the lowest score that falls into this zone.
    • Max. Score — the highest score that falls into this zone.
    • Review Interval (Days) — the number of days between required reviews for risks in this zone.
    • Color — the color used to display this zone on the risk matrix.

How zone assignment works

When you set the Likelihood and Impact fields on a risk, the app calculates the score and assigns the risk to the matching zone. The zone updates automatically whenever likelihood or impact changes. The zone’s review interval is also used to calculate the Next Review Date on the risk.

5 - Permission Sets

Manage user access to Pryme Risk Management using the included permission sets.

Pryme Risk Management includes dedicated permission sets that control what users can see and do in the app. Assign the appropriate permission set to each user based on their role.

Available permission sets

Permission setDescription
RISK ADMIN RMYMEFull access to all Risk Management pages, setup, and configuration.
RISK BASIC RMYMECreate and edit risks and mitigation actions. No access to setup pages.
RISK READ RMYMERead-only access to the risk register and mitigation actions.

To assign a permission set to a user

  1. Choose the 🔎 icon, enter Users, and then choose the related link.
  2. Select the user you want to update.
  3. Choose Permission Sets.
  4. Add the relevant Risk Management permission set.

6 - Reminders

Set up automatic email reminders for owners with overdue risk reviews or overdue mitigation actions.

Risk owners and mitigation action owners can get an automatic email when work they’re responsible for is overdue. Reminders are opt-in and configured separately for risk reviews and mitigation actions, so you can turn on one without the other.

When to use it

Turn on reminders when relying on the My Overdue Risk Reviews cue or manually checking the Overdue Risk Reviews page isn’t enough, for example, when owners need a nudge even on days they don’t open Business Central.

To turn on reminders

  1. Choose the 🔎 icon, enter Risk Management Setup, and then choose the related link.
  2. In the Reminders section, set one or both of the following to Yes:
    • Send Overdue Risk Review Reminders — emails risk owners when their risks pass Next Review Date.
    • Send Overdue Mitigation Action Reminders — emails action owners when their mitigation action lines pass Due Date.
  3. The Job Queue Entry Card opens automatically. Review the schedule and choose Set Status to Ready (or your preferred schedule) to activate it.

Setting a reminder field to Yes only creates or reuses the job in an On Hold state. The reminder doesn’t actually run until you activate the Job Queue Entry.

To turn off reminders

Set the reminder field back to No. If the related Job Queue Entry is currently active, you’re asked:

“The scheduled job ‘[job description]’ is currently active. Do you also want to stop it?”

Confirming sets the Job Queue Entry to On Hold. The Job Queue Entry itself is never deleted, so turning the reminder back on later reuses it instead of creating a new one.

What counts as overdue

  • Risk reviews — the risk’s Next Review Date is before today, Status is not Closed, and the risk has an Owner. This matches the Overdue Risk Reviews page, including materialized risks.
  • Mitigation actions — the action line’s Due Date is before today, Status is not Completed or Cancelled, and the line has an Owner.

What the email contains

Each owner gets one email per reminder type, listing everything overdue that they own, not one email per risk or per line.

  • Overdue risk reviews — lists Risk No., Description, Related Type, Related No., Score Zone, Next Review Date, and days overdue for each overdue risk.
  • Overdue mitigation actions — lists Risk No., risk description, Mitigation Action, Description, Due Date, days overdue, and Status for each overdue line.

Recipient address

The recipient’s address is taken from the E-Mail field on their User Setup record, matched to the risk or action line Owner.

Sending a reminder on demand

You don’t have to wait for the scheduled job. On Risk Management Setup, choose Send Overdue Risk Review Reminders or Send Overdue Mitigation Action Reminders to run either job immediately.