Mitigation Actions

Learn how to create mitigation actions and track them to completion.

2 minute read

Mitigation actions are a predefined list of actions you can use when adding action lines to a risk. Mitigation action lines are the actual records connected to a risk — they track what is being done, by whom, and by when.

When to use it

Use mitigation actions to track the steps being taken to bring a risk under control. As actions are completed, you can see the risk becoming less serious over time, whether that means a lower likelihood, a reduced impact, or both. Each action represents progress toward a point where the risk is no longer a concern.

To set up mitigation actions

Mitigation actions serve as a reusable catalog. Each has only two fields:

Choose the 🔎 icon, enter Mitigation Actions, and then choose the related link.
Choose New.
Fill in the fields:
- Code — a short identifier for the action (for example, BACKUPVENDOR, CHECKAVL).
- Description — a plain-language description of the action.

To add mitigation action lines to a risk

Action lines are added directly on the Risk Card in the mitigation actions subform, or from the Mitigation Actions page on the Risk List.

For each line, fill in the following fields:

Code — optionally select from the predefined list. The action description will populate automatically.
Description — describe the specific action. You can type this directly without selecting a code.
Due Date — the deadline for completing the action.
Owner — the person responsible for the action.
Status — set to Open, In Progress, or Closed.
Estimated Cost (LCY) — the estimated cost of the action.

Completion Date is set automatically when the line Status is changed to Closed. This field is read-only.

Tip

Use the Description field on each line to explain what “done” looks like and why the task is needed, not just the task name. The 2048-character limit gives you enough space for meaningful context.

Action line status

Open — the task has been created but work has not started.
In Progress — work on the task is underway.
Closed — the task is complete. Completion Date is set automatically.

To open mitigation actions from the Risk List

On the Risk List, select a risk and choose Mitigation Actions. The page opens showing only mitigation actions for the selected risk.

Risks